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Solutions · Real estate

WhatsApp for real estate: every enquiry answered, every site visit booked

Developers and channel partners run project broadcasts, follow up on site visits and route enquiries to the right salesperson. Most of it still happens on personal phones, where leads leave when people do.

Talk to sales What the kit sets up

The conversation is an example with a sample business, not a customer story.

What changes

From personal phones to one official number

  • TodayLeads land on salespeople's personal phones, and leave when they do.

    With i-ConnectEvery enquiry comes to the company's official number and is assigned round-robin in a shared inbox.

  • TodaySite visits fixed over calls, then forgotten.

    With i-ConnectBuyers pick a project, a day and a free slot in a WhatsApp Flow. Full slots are never offered.

  • TodayFollow-ups depend on who remembers.

    With i-ConnectA sequence follows up after an enquiry and reminds the buyer the evening before and the morning of the visit.

Know where every lead came from

A QR code per hoarding, stall and ad

Each source gets its own short link and QR code. The chat opens with a message already typed, and the new contact is tagged with where they came from, so you can see which hoarding actually brings buyers.

  • Put a click-to-WhatsApp QR code on every hoarding, expo stall and ad, each with its own source code and tags.
  • Send a Flow to book a site visit, then follow up automatically if there is no reply.
  • Assign enquiries round-robin to sales in the shared inbox, so every lead stays with the company.
  • Broadcast new launches and open-house weekends to opted-in buyers, segmented by city, budget or project.

Industry kit

Start from the real estate kit

One click installs a working setup you can change: message templates, forms, WhatsApp Flows and sequences that already work together. Templates go to Meta for approval before they can be sent.

How industry kits work

Templates
102 marketing, 8 utility
Sequences
6
WhatsApp Flows
2
Tags & fields
29

Flows

  • Book a site visit
  • What are you looking for?

Sequences

  • Enquiry to site visit
  • Site visit reminders
  • Reschedule a visit
  • Cancel a visit
  • Booked customer
  • Instalment reminders

Also

  • Form: Enquiry
  • Calendar: Site visits

Use cases

What real estate teams use most

  • Lead capture

    Click-to-WhatsApp links and QR codes per source, hosted forms that record consent, and leads assigned to your team the moment they arrive.

  • Appointment booking

    Customers book a service, a person and a free time inside WhatsApp, get reminders, and reschedule or cancel with a tap. Full slots are never offered.

  • Broadcasts & promotions

    Send approved templates to the right segment, only to opted-in contacts, with reach, cost and the daily limit shown before you launch, and pauses that protect your number.

  • Customer support

    Assign chats round-robin, reply with quick replies inside the 24-hour window, answer "where is my order?" automatically, and keep every conversation with the company.

  • Automated follow-ups

    Sequences that send, wait, branch on replies and hand over to your team: enquiry follow-ups, reminders, COD confirmation, review requests and rebooking nudges.

What keeps your customers safe

  • Agents can work with masked numbers; revealing one is recorded in the audit log.
  • Large broadcasts can need a manager's approval before they go out.
  • Promotions go only to people who opted in, and a STOP applies everywhere at once.

Other industries

Clinics & diagnosticsEducation & coachingSalons & wellnessOnline stores & D2CAgencies

See i-Connect set up for real estate.

Tell us how you message customers today. We'll show you how it works on the official platform, and help you set up your number.

Talk to sales Explore features

Or write to sales@i-connect.world